Ways to Contact Us







Twitter@talktoBOI

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Facebook Messenger

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'Ask a Question' 365 online

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Supporting you online

  • Our new webchat service is now available to answer queries related to your account. (ROI only) available 9:00am to 5:00pm Monday to Friday (excludes bank holidays)
  • Our Social Media Team will be available to answer your questions on Facebook from 9am – 6pm, Monday to Friday and on Twitter from 8am – 8pm, 7 days a week.

Contact form

Have a question about Bank of Ireland? Get in touch using our contact form. We usually respond within 3 working days.

Need help on your accounts? send us a message using the app or 365 online.

Emergency? call us free 24 hours 7 days a week.

Online contact form

Having trouble with this form? Submit by email to contactus@boi.com. We are unable to accept any attachments to this form, email or answer queries on your account.