What happens to my existing account when switching?

You can either:

• Close your existing account and transfer your balance and all of your standing orders and direct debits to us; or
• Transfer your standing orders and direct debits but leave your existing account open. We will tell your existing bank that you want to switch. Once they know you are switching, they will send us a list of all your standing orders and direct debits (you will get a copy of this too).

If you choose to close your old account, your old bank will do this for you. Remember, if you have an overdraft, you must pay this off before you switch. Make sure you leave enough in your existing account to cover any interest or fees as well as any payments that may be due.