When will the fees, charges and interest which are detailed in my Statement of Fees be taken from my account?
The fees, charges and interest detailed in your Statement of Fees have already been debited from your account by the time that you receive your Statement of Fees. This is because the Statement of Fees shows you a breakdown of the fees, charges and interest that have been charged on your account over the relevant statement period, which is typically a 12 month period. For more information on when your fees, charges and interest are debited from your account, please see the Schedule of Fees and Charges for Personal Customers which is available on our website or in any of our branches.