3750DD9C-4A12-4531-B97D-1DFFEE2C4F4D

Why am I getting a Cross Border Payments Regulation message?

The Bank is required to send holders of personal Debit cards or personal Credit cards a message when the cardholder uses the card to complete certain transactions involving a currency exchange in a non-euro EEA currency.

Did this answer your question?

Your answer helps us improve our Support Centre
Thank you for your feedback!
BIC/IBAN Number

Calculate your BIC/IBAN Number or find out where to find it on 365

Find out more
Security Zone

We're committed to keeping your information secure

Visit Security Zone
Branch Locator

Find out contact details, opening hours and more

Find out more