Identity theft occurs when a fraudster steals your personal information and uses it to impersonate you. They can carry out fraudulent activity such as trying to access your bank accounts, opening a credit card account in your name or getting payment from a supplier.
- Be cautious when posting personal information online, such as on social media. The more information you post online about yourself the easier it may be for a fraudster to steal your identity. Read more in Using Social Media.
- Never give your full banking PIN to anyone.
- Cancel lost or stolen credit or debit cards immediately using our Emergency Freephone Numbers.
- Lock all valuable documents away securely.
- Clear all information on your device before selling or disposing of it.
- Shred confidential information such as bank statements before you throw them away.