Protect Your Devices

What You Can Do

By clicking on a fake link in an email, text, your social media account, or on a pop-up ad online, you could be allowing malware to download and infect your device. Make sure that you properly protect your mobiles, tablets, laptops or computers to help safeguard against fraud.

 

  • Use up to date anti-virus software on your devices.
  • Install the latest operating software updates as soon as possible. You will normally receive a prompt to update it.
  • When downloading apps, go directly to a legitimate source, such as the official App store or the Play store.
  • If your device is lost or stolen, most smart phones and tablets have a capability to be remotely wiped. This will prevent sensitive information from falling into the wrong hands.
  • Secure access to your device by using a strong PIN, password, passcode or fingerprint detection.
  • Clear all information on your device before selling or disposing of it.
  • If you suspect that your device may be infected, do not log on to your online banking until any malicious software has been removed by a reputable IT service professional.