Our Online Service Performance
We always do our best to ensure you receive the best service, below is a summary of last quarter’s online channel performance.
Quarter 1 2025
|
Uptime (%)
|
Downtime (%)
|
PISP Performance (Milliseconds)
|
AISP Performance (Milliseconds)
|
CBPII response (Milliseconds)
|
Error Rate (%)
|
|
|---|---|---|---|---|---|---|
|
API Channel
|
99.99
|
0.01
|
1566.89
|
1156.24
|
220.02
|
0.595
|
|
365 Mobile & Online Banking
|
99.99
|
0.01
|
N/A
|
N/A
|
N/A
|
N/A
|
|
Business On Line
|
99.99
|
0.01
|
N/A
|
N/A
|
N/A
|
N/A
|
Monthly
|
January 2025
|
February 2025
|
March 2025
|
||||
|---|---|---|---|---|---|---|
|
Uptime (%)
|
Downtime (%)
|
Uptime (%)
|
Downtime (%)
|
Uptime (%)
|
Downtime (%)
|
|
|
API Channel
|
99.99
|
0.01
|
99.99
|
0.01
|
99.99
|
0.01
|
|
365 Mobile & Online Banking
|
99.99
|
0.01
|
100.00
|
0.00
|
100.00
|
0.00
|
|
Business On Line
|
99.99
|
0.01
|
100.00
|
0.00
|
100.00
|
0.00
|