Our Online Service Performance
We always do our best to ensure you receive the best service, below is a summary of last quarter’s online channel performance.
Quarter 4 2024
|
Uptime (%)
|
Downtime (%)
|
PISP Performance (Milliseconds)
|
AISP Performance (Milliseconds)
|
CBPII response (Milliseconds)
|
Error Rate (%)
|
|
|---|---|---|---|---|---|---|
|
API Channel
|
99.99
|
0.01
|
1353.97
|
1024.75
|
223.10
|
0.339
|
|
New 365 Mobile & Online Banking
|
99.84
|
0.16
|
N/A
|
N/A
|
N/A
|
N/A
|
|
Business On Line
|
99.80
|
0.20
|
N/A
|
N/A
|
N/A
|
N/A
|
Monthly
|
October 2024
|
November 2024
|
December 2024
|
||||
|---|---|---|---|---|---|---|
|
Uptime (%)
|
Downtime (%)
|
Uptime (%)
|
Downtime (%)
|
Uptime (%)
|
Downtime (%)
|
|
|
API Channel
|
99.99
|
0.01
|
99.99
|
0.01
|
99.99
|
0.01
|
|
New 365 Mobile & Online Banking
|
100.00
|
0.00
|
99.69
|
0.31
|
99.82
|
0.18
|
|
Business On Line
|
100.00
|
0.00
|
99.40
|
0.60
|
100.00
|
0.00
|