Group Executive Committee

Myles O’Grady – Group Chief Executive

Myles O’Grady

Group Chief Executive

Myles took up the position of Chief Executive of the Bank of Ireland Group on 17 November 2022, having previously served as Group Chief Financial Officer from January 2020 until March 2022.

In a career of more than 30 years, Myles has worked nationally and internationally including in senior roles across retail, business and investment banking. Prior to joining Bank of Ireland, Myles was Director of Finance & Investor Relations in AIB Group and he has held senior positions in international financial services organisations including Citibank and Dresdner Kleinwort Benson. Until October 2022, Myles served as Chief Financial Officer of the Musgrave Group.
Mark Spain – Chief Financial Officer

Mark was appointed as Group Chief Financial Officer and Executive Director on 31 March 2022. He was appointed to the Group Executive Committee in July 2019 following his appointment as Chief Strategy Officer in April 2019. He previously held a number of senior management positions in Bank of Ireland including Director of Group Investor Relations, Director of Group Finance and most recently UK Commercial Director.

Before joining Bank of Ireland, Mark served as a Director of IBI Corporate Finance, where he gained extensive M&A and capital markets experience, advising a number of leading Irish companies including Bank of Ireland.

Prior to this, he was a senior manager in Diageo plc’s M&A function based in London. He has more than 30 years’ experience in financial and accounting roles. Mark is a Fellow of the Institute of Chartered Accountants in Ireland, having qualified with KPMG.
Susan Russell – Chief Executive, Retail Ireland

Susan Russell was appointed Chief Executive of the Group’s Retail Ireland division in July 2023.

Retail Ireland provides a wide range of consumer banking products, services and channels. Along with the provision of mortgages, current accounts and personal loans Retail Ireland includes a 169-strong branch network, the Bank’s ATM network, day-to-day digital banking channels, a network of contact centres, and New Ireland Assurance. In total, more than 4,000 colleagues work in Retail Ireland with activities spread across every county in Ireland.

Susan joined Bank of Ireland in 2000. She has held a range of senior positions across Bank of Ireland’s businesses in Ireland and the UK, including in Retail Banking, Finance, Digital, Strategy, and Operations.
Gavin Kelly – Chief Executive, Davy and Wealth

Gavin Kelly

Chief Executive, Davy and Wealth

Gavin was appointed Chief Executive, Davy and Wealth in July 2024 to lead the Group’s Wealth and Insurance division, which comprises wholly-owned Bank of Ireland subsidiaries Davy and New Ireland Assurance.

Since joining Bank of Ireland in 2007 Gavin has held a number of senior management positions, including Interim Group Chief Executive from 3 September 2022 until 16 November 2022. He has also served as chief executive of the Group’s Corporate and Commercial Banking division and its Retail Ireland division.

Before joining the Group, Gavin held a number of senior product and marketing roles in Permanent TSB, having previously worked in branch banking and marketing at AIB. Gavin holds a Commerce Degree and a MBS from University College Dublin. He is also a Certified Bank Director and currently President of the IOB (Institute of Bankers).
John Feeney – Chief Executive, Corporate and Commercial Banking

John Feeney

Chief Executive, Corporate and Commercial Banking

John was appointed Chief Executive, Corporate and Commercial Banking in November 2024, leading a division which serves customers in all of the markets in which Bank of Ireland does business – Ireland, the UK, France, Germany, Spain, and the US.

John joined the Group in 2023 as Head of Property, Project and Asset-Backed Finance. Prior to this he was Head of European Banking at Mizuho Bank and has held a range of senior roles at Lloyds Banking Group, Henderson Global Investors, and Bank of America Merrill Lynch.

John holds an MSc from the London School of Economics and is a Chartered Financial Analyst (CFA) charter holder.
Gail Goldie – Chief Executive, Bank of Ireland (UK) plc

Gail Goldie

Chief Executive, Bank of Ireland (UK) plc

Gail was appointed in January 2024 to lead the delivery of the next phase of Bank of Ireland’s UK strategy.

She joined Bank of Ireland from Tesco Bank where she served as Chief Banking Officer, prior to which she held senior management positions in Barclays (UK) including, Managing Director, Unsecured Lending and Managing Director, Premier Banking. Gail also previously held leadership roles in Santander (UK), and American Express.

Gail is a graduate of the University of Warwick (BSc Management Science).
Áine McCleary – Chief Customer Officer

Áine McCleary

Chief Customer Officer

Áine McCleary was appointed to the role of Chief Customer Officer (CCO) in May 2023 as an advocate for the customer across the entire Group.

In this newly-created Group Executive Committee role, Aine is primarily responsible for developing a Groupwide customer strategy to help improve customer attraction, retention, and satisfaction.

Áine joined Bank of Ireland in 2000, holding a wide variety of senior roles in global markets and retail banking since then. Between 2018 and 2021 she was Director of Distribution Channels with a team of 3,000 colleagues serving personal and business customers across the branch, contact centre and digital channels. Most recently, she played a leadership role in the Group’s acquisition strategy.

Áine served as President of the Institute of Banking from 2018 to 2019.

A business graduate of UCD, Áine holds a Master’s Degree in Business Studies from the Smurfit School of Business. She is a Certified Bank Director, a Fellow of the Institute of Banking and is a non–executive Director of the Bank of Ireland Mortgage Board.
Ciarán Coyle – Group Chief Operating Officer

Ciarán Coyle

Group Chief Operating Officer

Ciarán was appointed Group Chief Operating Officer in January 2024 to lead the Group’s technology, digital, data, payments, and change delivery.

He joined Bank of Ireland from Ulster Bank/NatWest Group where he held the position of Managing Director, Retail Banking and previously served as Chief Operating Officer.

Ciarán is a Certified Bank Director (Institute of Bankers) and holds a Diploma in Company Direction (Institute of Directors). He is a University of Limerick graduate (BSc in Technology and Communications) and has also completed the University of Cambridge Sustainability Leadership Programme.
Matt Elliott – Chief People Officer

Matt Elliott

Chief People Officer

Matt Elliott was appointed to the role of Chief People Officer in February 2019.

Prior to that he was Group People Director with Virgin Money. Under Matt’s leadership Virgin Money introduced the UK Senior Managers Regime (SMR) and worked closely with the Virgin Money Board to successfully introduce and implement a new variable remuneration scheme for all employees.

A passionate advocate for inclusion and diversity, Matt appeared as a leading ally in the 2018 Financial Times lists for gender (HERoes), ethnicity (EMpower) and LGBT+ (OUTstanding), the only person to appear in all three lists.
Rhys Kiff – Group Chief Risk Officer

Rhys Kiff

Group Chief Risk Officer

Rhys joined Bank of Ireland in January 2025 as Group Chief Risk Officer.

An experienced risk professional, Rhys joined Bank of Ireland from Barclays where he has held several senior global leadership roles including Chief Risk Officer for Barclays Europe, Group Head of Liquidity Risk Management, Global Head of New Products, and Group Credit Risk Director. He has extensive experience of wholesale and retail banking and traded products from both a market and credit risk perspective and has been instrumental in delivering change programmes across all aspects of risk management.

Rhys holds a degree in Mathematics and Philosophy from Oxford University.
Sarah McLaughlin – Group Secretary and Head of Corporate Governance

Sarah McLaughlin

Group Secretary and Head of Corporate Governance

Sarah McLaughlin was appointed Group Company Secretary and Head of Corporate Governance in September 2019, when she also joined the Group Executive Committee. Sarah is responsible for ensuring that the Board has the policies, processes and resources it needs in order to function effectively and efficiently and in advising the Board on all governance matters. Together with the Chairman, Sarah will regularly review the Board and the Company’s governance processes ith a view to ensuring that they are fit for purpose and recommend or develop initiatives to strengthen the governance of the Board and the Company.

Sarah has a strong track record in corporate governance and company secretarial matters. She joined Bank of Ireland from AIB where she held the role of Group Company Secretary and Head of Corporate Governance, having previously spent nearly 15 years working across a number of governance, finance and banking roles.

Sarah was recognised as the ICSA Company Secretary of the year in 2017. Sarah is a graduate of University College Dublin (UCD) (Economics & Geography), and successfully completed the Qualified Financial Advisor and licensed Compliance Officer qualifications via the Institute of Bankers and the ACOI.
Oliver Wall – Chief of Staff & Head of Corporate Affairs

Oliver Wall

Chief of Staff & Head of Corporate Affairs

Oliver Wall joined Bank of Ireland as Group Chief of Staff in 2017 taking on additional responsibility as Head of Corporate Affairs in 2019. Oliver previously held a range of roles in both the public and private sectors, including working in the Department of The Taoiseach during Ireland’s 2013 Presidency of the Council of the EU. Oliver joined Bank of Ireland from HSBC where he was Head of External Affairs UK and Europe. Prior to this, Oliver was Regional Head of Political Engagement, Europe for HSBC. Oliver, an Irish national, is a graduate of NUI Galway.