Bank of Ireland announces support for those affected by floods

Bank of Ireland has announced a range of supports for those affected by flooding this week. Bank of Ireland can support businesses and homeowners impacted by the floods including providing payment flexibility on existing products as well as discounted loans or overdrafts. Bank of Ireland is opening its contact centre over the weekend (10am – 2pm Saturday and Sunday) for customers.

Mortgage breaks can be provided for those affected by the weather and a dedicated support helpline – 0818 210325 / 01 6113339 – has been set up for customers to contact the bank. Mobile financial advisers and insurance assessors are available to visit customers at their homes or business to discuss options available to them.

Bank of Ireland is also working with general insurance customers to deploy emergency repairs where required and to assess losses and assist with claims submission. The Bank’s insurance partners (RSA and FBD) are working over the weekend to maintain this support.

Discussing the various supports, Susan Russell, CEO Retail Ireland, Bank of Ireland said: “We are committed to providing support to customers and communities across the country. Our dedicated helpline 0818 210 325 / 01 611 3339 is available and our phone teams are here to support. We can also take a flexible approach to payments on mortgages and provide discounted loans or overdrafts if required. Customers should talk to us if they need that support. We hope everyone stays safe during this severe weather”.

For more information on the above supports contact: 0818 210325 / 01 6113339 (10am-2pm, this Saturday and Sunday; 9am – 5pm Monday to Friday) or visit www.bankofireland.com/flood-supports

For Bank of Ireland Insurance Services contact 01 488 4062; 10am-2pm Saturday and 9am-5pm Monday – Friday.