Bank of Ireland appoints new Chief Digital and Architecture Officer

• New position will lead next phase of delivery of Group’s digital strategy for customers and colleagues

Bank of Ireland has appointed Niamh De Niese as Chief Digital and Architecture Officer, a newly created position focussed on the next phase of the Group’s digital strategy for customers and colleagues.

The Chief Digital and Architecture Officer will play a pivotal role in the transformation of the Group’s systems and IT architecture. This work is centrally important to the ongoing achievement of the Group’s strategic objectives which include building stronger relationships with customers and a simpler business.

In a period of fast evolving customer expectation and technology, the role will also consider emerging technologies and how these may influence the Group’s future investments.

Niamh joins from Santander UK where she most recently held the position of Chief Digital Officer. In taking up this new role with Bank of Ireland, reporting to the Group Chief Operating Officer, Niamh will lead the development of improved digital offerings for customers. She will also help further embed digital capabilities across the Group, supporting a culture of continuous improvement of the digital operating model.

Niamh brings a breadth of experience to her new role, with over 25 years’ working across the banking, payments and technology sectors for organisations such as Accenture, Barclays and Visa.

Ciarán Coyle, Bank of Ireland Group Chief Operating Officer, commented:

“I am delighted that Niamh is joining Bank of Ireland to take up the role of Chief Digital and Architecture Officer. Developing stronger relationships with our customers, and a simpler business, are core to our strategy. Continuous digital investment, innovation and change plays a crucial role in this strategy. I’d like to welcome Niamh to Bank of Ireland and I am sure that her deep industry experience and knowhow will be a major benefit to our colleagues, customers and shareholders as we continue to invest in enhanced digital solutions.”