How can I get a purchase refunded to my Credit Card or Debit Card?
You are able to request a chargeback on your Credit Card or Debit Card within 120 days of the transaction you are disputing.
Bank of Ireland can issue a refund request on your behalf to Visa or Mastercard using the chargeback scheme.
You will be asked to supply supporting documentation. This is the easiest and fastest way to apply.
If you still prefer to print a paper form click here and read the instructions below.
Advice and Supporting documentation for each dispute type