Order a debit card

If this is the first debit card on your account you can contact us by phone or by calling into your branch. If you require a replacement debit card you may also use online banking.

• It is my first debit card

  If you are ordering your first debit card you can call us on the numbers below. When calling ensure you have your account number.

  Republic of Ireland Customers:

  • 0818 365 365 or 01 404 4000
  • + 353 1 404 4000 if calling from abroad

  9am to 5pm Monday to Friday (including Bank holidays)

  Closed Saturday and Sunday

  Northern Ireland and Great Britain customers:

  • 03457 365 555
  • + 44 3457 365 555 if calling from abroad

  9am to 5pm Monday to Friday (including Bank holidays)

  9am to 2pm Saturday, Closed Sunday

  Branch

  You can call into any branch of Bank of Ireland to order your first Debit card.

  Need help finding your local branch?

  Branch Locator
• I need a replacement debit card

  Replacing a damaged debit card

  1. Log into your BoI profile using the app or 365 online
  2. On the home screen, tap on Cards
  3. Select Replace damaged card under the card you need to replace
  4. Tap Order card

  Alternatively you can order a replacement card through your branch or by calling us at the relevant number below.

  Republic of Ireland Customers:

  • 0818 365 365 or 01 404 4000
  • + 353 1 404 4000 if calling from abroad

  9am to 5pm Monday to Friday (including Bank holidays)

  Closed Saturday and Sunday

  Northern Ireland and Great Britain customers:

  • 03457 365 555
  • + 44 3457 365 555 if calling from abroad

  9am to 5pm Monday to Friday (including Bank holidays)

  9am to 2pm Saturday, Closed Sunday

   

  Lost or stolen card? Call our 24/7 team immediately.

  Republic of Ireland Freephone 1800 946 764

  Northern Ireland and Great Britain Freephone 0800 121 7790

  Other locations +353 56775 7007 Charges may apply