Place Standing order on hold

1. Log in to your account on the Bank of Ireland App.
2. Tap 'Payments' on the bottom menu.
3. Select 'Standing orders.'
4. Select an account from the drop-down list.
5. Choose the standing order to be put on hold. Remember, the standing order must be active to be put on hold. Standing orders used as part of loan repayment agreements cannot be put on hold online (see below).
6. Tap 'Manage.'
7. Select 'Put on Hold.'
8. Confirm you want to put the standing order on hold.
9. Tap 'Continue.'
10. Review and tap 'Continue.'
11. Enter the 3 requested digits of your 6-digit 365 PIN.
12. Swipe to approve.

Standing order Loan repayments

Republic of Ireland customers should contact the Lending department to discuss loan repayments on 0818 200 334.

Northern Ireland and Great Britain Customer should contact your account holding branch.

1. Log in to your account on the 365 online
2. Click 'Payments' on the top menu.
3. Select 'Standing orders.'
4. Select an account from the drop-down list.
5. Choose the standing order to be put on hold. Remember, the standing order must be active to be put on hold. Standing orders used as part of loan repayment agreements cannot be put on hold online (see below).
6. Click 'Manage.'
7. Select 'Put on Hold.'
8. Confirm you want to put the standing order on hold.
9. Click 'Continue.'
10. Review and click 'Continue.'
11. Enter the 3 requested digits of your 6-digit 365 PIN.

A notification will be sent to the security device quoted on screen.

On your Security device – Smart device

12. Tap the notification on your security device to open authentication screen – you will not be asked to log into your security device
13. Swipe to accept. - The notification will disappear from your device automatically or you can tap ‘Done’

Standing order Loan repayments

Republic of Ireland customers should contact the Lending department to discuss loan repayments on 0818 200 334.

Northern Ireland and Great Britain Customer should contact your account holding branch.