Remove hold on a standing order
If you've put a standing order on hold, you can remove the hold with one working day’s notice on the Bank of Ireland app or 365 online
Please note
Working days are Monday to Friday and don't include bank and public holidays.
- Log in to your account on the Bank of Ireland App.
- Tap 'Payments' on the bottom menu.
- Select 'Standing orders.'
- Select an account from the drop-down list.
- Choose the standing order that is 'On Hold.'
- Tap 'Manage.'
- Select 'Remove hold.'
- Confirm you want to remove the hold.
- Review and tap 'Continue.'
- Enter the 3 requested digits of your 6-digit 365 PIN.
- Swipe to approve.
- Log in to your account on the 365 online
- Click 'Payments' on the top menu.
- Select 'Standing orders.'
- Select an account from the drop-down list.
- Choose the standing order that is 'On Hold.'
- Click 'Manage.'
- Select 'Remove hold.'
- Confirm you want to remove the hold.
- Review and click 'Continue.'
- Enter the 3 requested digits of your 6-digit 365 PIN.
A notification will be sent to the security device quoted on screen.
On your Security device – Smart device
- Tap the notification on your security device to open authentication screen – you will not be asked to log into your security device
- Swipe to accept. - The notification will disappear from your device automatically or you can tap ‘Done’
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