How to delete and reinstall the Bank of Ireland mobile app
If you need to delete or uninstall and then reinstall the Bank of Ireland mobile app, please follow these steps:
- Uninstalling the app:
- On your smartphone or tablet, find the Bank of Ireland app
- Press and hold the app to uninstall or delete the app from your device.
- Alternatively
- Open your app store (Google Play Store for Android users and Apple for iOS users)
- Search for ‘Bank of Ireland App’
- Tap the store listing and select ‘Uninstall’.
- Reinstalling the app:
- Go to your app store to download the app
- Search for ‘Bank of Ireland App’ and download it
- Please note: there will be a delay of four hours before you can access your accounts (see below for more info)
- Once it has downloaded, open the app
- Complete the registration process by following the prompts.
Why is there a delay before I can access my account(s) after registration?
Fraudsters attempt various tactics to gain access to customer accounts, including registering new devices to appear legitimate.
To prevent this, Bank of Ireland imposes a 4-hour delay before granting full access when re-registering the app on a device.
While we apologise for any inconvenience, fraudsters receive no sympathy from us. If you have another registered device, use it during the clearance period.
For urgent access, contact us on the numbers below.
Remember, we’ll never call you to unblock a device – report fraud as soon as you can. Reach out to Bank of Ireland customer support for further assistance.
If you have any issues or need further help, please contact Bank of Ireland customer support on the numbers below:
Republic of Ireland customers- 0818 365 365 or 01 404 4000 (from Republic of Ireland)
- +353 1 404 4000 (from anywhere else)
We’re open 9am to 5pm, Monday to Friday (including Bank holidays).
Saturday 10am to 2pm.
Closed Sunday.
Northern Ireland and Great Britain customers- 03457 365 555 (from NI or GB)
- +44 3457 365 555 (from anywhere else)
We’re open 9am to 5pm, Monday to Friday.
Saturday 9am to 2pm.
9am to 2pm on bank holidays.
Closed Sunday.