Why won't the new app work on my phone?

The app is supported by the following operating systems only:

  • iPhones and iPads using iOS version 14 and higher
  • Android version 8 and higher

Note: From 1 July, our mobile app will support the following operating systems:

  • iPhones and iPads using iOS version 15 and higher
  • Android phones and tablets using Android version 11 and higher

Important information about your Mobile Operating System

Can I access my bank account without a smartphone?

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